Reports

Help articles to optimally view our reports

View Manager Reports
Reports can be accessed by clicking on ‘Reports’ on the top menu.  Salesken presents different types of reports to analyze your sales progress depending on...
Wed, 27 Jan, 2021 at 5:02 PM
View Activity Log
Reports → Activity Log The ‘Activity Log’ report shows a detailed view of all the sales conversations that have happened in the chosen time interval. Th...
Wed, 27 Jan, 2021 at 5:02 PM
Analyze Conversation Metrics
Reports → Call Metrics This report gives an overall analysis of the quantity and quality of sales conversations. It can be filtered, sorted, and downloa...
Wed, 27 Jan, 2021 at 5:03 PM
View Conversation Duration and Hold Metrics
Reports → Call Duration The Call Duration report helps QA managers predict call traffic, total call volume, hold time, and other metrics to optimize the...
Wed, 27 Jan, 2021 at 5:03 PM
Analyze Signals During Conversations
Reports → Signal Analysis This report shows a summary of how, and which, signals were marked collectively during all sales conversations. It can be filt...
Wed, 27 Jan, 2021 at 5:03 PM
View Rep Productivity
Reports → Productivity The Productivity report helps you keep track of how each rep is performing. It can be filtered, sorted, and downloaded as require...
Wed, 27 Jan, 2021 at 5:04 PM
Analyze Talk & Listen Ratio
Reports → Talk Ratio This report shows the amount of time spent talking by each rep during their sales conversation with the customer versus how much th...
Wed, 27 Jan, 2021 at 5:04 PM
Analyze Follow Ups
 Reports → Follow Ups This report displays a line graph with the total number of follow-up calls made by each sales representative during the selected t...
Wed, 27 Jan, 2021 at 5:05 PM
Analyze Objections
Reports → Objections This report provides an intuitive interface for a bird’s eye view of objections faced across sales conversations. It can be filtere...
Thu, 17 Dec, 2020 at 2:13 PM
Compare Playbook Adherence
Reports -> Signal Compare The Signal Compare report presents a visual comparison of each signal’s coverage by one team or one rep to -  1. other tea...
Thu, 17 Dec, 2020 at 2:14 PM