Conversation Analytics

Help articles to upload call recordings from an external source

Upload Call Recording From External Source
Configuration → Upload Call Recording To upload your sales calls for on-demand analysis, click on ‘Configuration’ in the top menu and navigate to ‘Uploa...
Thu, 17 Dec, 2020 at 2:16 PM
Call Recording Download
A ‘download icon’ has been created which will download the recording of any particular call when viewed under activity logs report. The recordings will be d...
Tue, 8 Jun, 2021 at 10:13 AM