This page explains the ‘Task History’ pop-up that appears while clicking on -
1. Each conversation in the ‘Activity log’ report
1 → This shows the history of calls between the sales rep and the lead. Clicking on each conversation box loads the corresponding details underneath.
2 → These are actions applicable to each conversation.
3 → This segment shows the placement of each signal through the course of the conversation. It helps you evaluate the call.
4 → This lets you listen to the conversation recording. To listen to a call from a particular signal, just click on the signal marker in the segment above.
5 → This graph helps you compare this particular call with a successful call and how it fared with respect to signals.